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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
Chad Lindsey -
Honolulu, HI

Business Process Discovery Checklist


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Business Process Discovery Checklist Business Process Discovery Checklist is composed to support the business managers who wish to clean their existing processes from any unregulated hidden workflows, or to optimize and formalize any processes which are not documented yet.

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Business Process Discovery Checklist:

  • Ask people to record all work-related activities they do as a normal part of their day-to-day job (employees may do them whether in an ad-hoc manner or by following their small workflows);
  • Let employees registering their daily activities and personal workflows in special spreadsheets during the day, so they can save their impressions while they are recently “from the field”;
  • Interview employees and discuss their logs with them to discover undetected processes “hidden” behinds the daily routine, manual and ad-hoc procedures, and email interactions;
  • If automation level is high in the organization, then try an automated business process discovery – employ a professional analyst who can use special software tools to collect data from different IT sources (ERP, CRM, Helpdesk, etc) to discover processes;
    This method is based on detecting, examining & correlating the electronic footprints that users leave in the IT assets supporting the processes.
  • Evaluate your current knowledge about “as-is” processes – try shifting your viewpoints from a functional angle to a business process angle – gain a full end-to-end picture of an activity chain;
  • Prototype a process you have discovered: sketch a high-level process view and involve expertise to give a characteristic to this process (identify process boundaries, scopes and steps);
  • Walk through your current process and analyze its current state to define:
    • Where are existing process bottlenecks;
    • Where are any loose areas of uncertainty and empiricism in activity;
    • Where are areas of “slow” communication (where contacts are established in ad-hoc way);
    • Where working information “flows away” – gets lost in multiple informal emails, etc;
    • Where time and energy are wasted by ineffective actions and interactions;
  • Recast your mindset from “as-is” analysis to seeking “to-be” opportunities;
  • Consider discovering improvements by implementing more automation – where a machine can do steps faster and better instead of having employee to do these things manually;
  • Consider geographic improvement – outsourcing parts of your process to other companies who can do them better and at lower costs;
  • Consider disintermediation – reducing mediators between certain steps.....


Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. BUY NOW! 

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