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Business Process Lifecycle Checklist


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Business Process Lifecycle Checklist Initial definition, Planning, Metrics, Pilot test, Execution and Evaluation are different stages in the lifecycle of a typical business. In this Business Process Lifecycle Checklist we describe each of the stages. The checklist helps understand how to perform business processes under an activity-based approach.

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1.    Initial Definition.

  • Perform an environmental analysis to identify business problems or needs that require immediate resolution
  • Identify what problems are critical and so should be solved first
  • Make a list of the most critical problems and determine their impact on your business
  • Figure out what solutions can be used to solve the problems
  • Make an outline of steps for problem solving
  • Combine those steps into a single activity that aims to solve the most critical problems
  • Define regulatory requirements for your business process
  • Create a process team which includes individuals affected by the problems
  • Define roles and duties of team members
  • Establish requirements for the business process
  • Distribute those requirements among team members
  • Focus the team on solving the problems

2.    Planning.

  • Define the purpose of your business process and identify how it contributes into your organization’s success
  • Identify the triggers that start the process
  • Identify exit points of the process
  • Schedule the process’s start and finish dates
  • Distinguish and formulate all activities that come between the process’s start and end
  • Use milestones to track process status
  • Plan how process activities are interconnected and sequenced with each other within process context
  • Determine internal and external process participants; for example: Owner, Manager, Performer, Customer, and Supplier
  • Identify and estimate required resources including supplies, tools, HR, funds, technology, effort, skills
  • Define process product and develop acceptance criteria
  • Estimate costs and develop process budget

3.    Process Metrics (depending on type of process)

  • Process performance against customer requirements
  • Performance of suppliers against business requirements
  • Customer satisfaction
  • Cycle time
  • Quality
  • Sales revenue
  • Cost performance
  • ROI (Return On Investment)
  • Profitability
  • Market share growth
  • Employee satisfaction
  • Production output

4.    Pilot Test.

  • Run the process in a test mode (ask your team to do their tasks and duties and see what they reach)
  • Be sure the team performs the process as planned
  • Measure process performance....

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