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"...This is an excellent program. I'm so glad that I stumbled on to this when researching for task management programs. Very low learning curv, quite flexible, and the price is right. Tried at least 20 other programs, either too complicated, too expensive, or poor documentation..."
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Process KPI Checklist


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Process KPI Checklist Process KPI Checklist is a document to help business managers in deploying controls over their processes. With a help of this checklist you can review different areas of process management and organization to learn the key items to be controlled with a help of performance indicators.

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Process KPI Development Algorithm:

  • Identify process areas to be measured (continually monitored);
  • Define what performance parameters are critical to the process;
  • Determine appropriate metrics and performance objectives;
  • Build management hierarchy for reporting and analysis;
  • Define suitable frequency of measurement;
  • Define required data and data collection method;
  • Design information representation methods;
  • Deploy controls for measuring function;
  • Develop and apply system of process metrics;
  • Develop work instructions and specifications;

Structure of the Process:

  • Time cycles of operations – the time between start and end of certain operations;
  • Workflow – adherence to adjusted order of steps which lead to production of specified results;
  • Policies and Procedures – performance of regulations, instructions and other requirements;
  • Systems – measures to determine effectiveness, efficiency, consistency, integrity and stability of systems involved into the process;
  • Factors and risks – portfolio of external and internal factors affecting success of process (both positively and negatively), their probability, severity, etc;

Functioning of the Process:

  • Technology – specific technological indicators, options and standards;
  • Productivity of manufacturing line – performance of production plans and norms;
  • Costs of production – costs incurred to organization by driving a process and creating its results (cost efficiency per unit produced, by overhead and direct expenses);
  • Products – products sold vs. products produced, rates of spoilage, work-in-process, etc;
  • Suppliers delivery – performance of those who supply a process with necessary resources;
  • Quality standards – metrics and specifications to keep the quality on a properly high level;
  • Delivery accuracy – overall effectiveness of the process (right product, right in time);
  • Warehouse – effectiveness of how the process inputs and outputs are warehoused, such as stock turnover ratio, faults in supplies, etc;
  • External – metrics related to customers and shareholders, such as customer satisfaction rate;

Administration of the Process:

  • Report accuracy – correctness and speed of process data turnover;
  • Ongoing process improvement – how successfully the innovations are implemented;
  • Communication between different management levels – statistics on speed and effectiveness;
  • Problem response time – how promptly the management reacts to administrative issues;
  • Fault analysis and corrective actions – statistics ...

Order 750 checklists in MS Word and PDF printable format at $49.99 USD only. BUY NOW! 

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